Frequently Asked Questions | Spectrum Painting

Frequently Asked Questions

How do I get on the schedule?

We require a signed contract, 30% deposit for painting projects and 50% deposit for flooring projects as well as colors selected before we can get you on the schedule. This deposit can be made by check made out to Spectrum Painting, credit card without any fees or by Zelle payment sent to [email protected]

How do I pay?

We require a signed contract, 30% deposit for painting projects and 50% deposit for flooring projects. This deposit can be made by check made out to Spectrum Painting, credit card without any fees or by Zelle payment. Your balance can be paid online via your invoice by clicking on the link for electronic check. If you decide to pay by credit card, there will be a 3.5% transaction fee applied. Just let your crew leader know. You can also pay your balance with a paper check or by Zelle payment sent to [email protected]. Final payment is due the day we finish your project and can be given directly to your crew leader.

Why do you charge sales tax?

Unfortunately, we do have to collect sales tax for Uncle Sam.

When can I park my car in the garage after having the floor done?

Our concrete coatings are 24 hours back to service, 48 hours for car traffic or moving heavy items back onto it.

When can we take a shower after bathroom had been painted?

We recommend 48 hours to dry before showering and please use your fan. Hot temperatures with no fan used can lead to paint bubbling if not given the proper time to cure.

What's a good time of the year to paint exteriors?

After pollen has fallen but before it gets too cold. It’s also not recommended to paint on extremely hot days.

What temperatures can Penntek concrete coatings be applied in?

We’re able to install our concrete coatings year round! We try not to install on very rainy days, snow or extreme cold.

How long does it take to do a garage?

Most garages can be done in just ONE DAY! Larger size garages or ones that require more prep could take longer.

What do we need to do to be ready for interior painting?

We ask that all items are removed from walls, curtains and window treatments are taken down and all breakable items are put in a safe place. Any breakable items in cabinets, etc. should be removed by the homeowner and stored away.

What do we need to do to be ready for cabinet painting?

All cabinets should be emptied out.

What do we need to do to be ready for exterior painting?

Landscaping should be trimmed back from the home. Cars should not be left in the driveway if possible. Sprinklers should be shut off.

What do we need to do to be ready for power/soft washing?

All windows and doors should be closed and the water turned on outside. We do use a special mix of soap and cleaner, so we recommend removing any outdoor furniture cushions, etc. If we’re washing a deck or patio the furniture, grills, plants, etc. should be removed. We can help with heavy items. It is not necessary for the homeowner to be home. We also ask that dogs are not left in yards.

What do we need to do to be ready for concrete coatings?

Garages need to be emptied out prior to our crew’s arrival. We can help with heavy items. Basements should be empty and pool patios/patios should be clear of any items.

How do we choose a color?

You can feel free to visit any local Benjamin Moore dealer or check out their website at www.benjaminmoore.com. We are able to match colors if you prefer a color from another company. We can also match custom colors by taking a chip to match. If you’re having trouble deciding, we’re happy to offer a complimentary 1.5 hour appointment with our color consultant. Is my house going to be dusty after you’re done? We strive for cleanliness throughout the duration of your project. Unfortunately, as hard as we try, there might be some dust left behind.

What is your typical work day?

Our crew will arrive at your home between 8 and 8:30am. They will take a possible coffee break in the morning, a half hour lunch in the afternoon and will begin to clean up around 4:30 or 5pm usually. Your crew leader might ask if the crew can stay later in some cases to finish up.

What finish is good for interior painting to clean walls?

We highly recommend matte finishes for walls. Our most common finishes are flat ceilings, matte walls and semi-gloss trim. Bathrooms are usually painted with Aura Bath & Spa matte, which is superficially formulated for bathrooms.

How long have you been in business?

Rich Lauretta started Spectrum Painting in 1989.

Do you use subcontractors?

We do not. All our employees are full-time Spectrum Painting employees and are background checked and trained in house.

I’m concerned to have anyone working in my home because of COVID-19. Are you following protocols?

All our employees are temperature checked in the morning and are encouraged to stay home if feeling ill for any reason. Our employees wear masks and have hand sanitizer on them at all time.

Do you offer financing or payment options?

We do! We work with Enerbank. If you’re interested, please mention it to your estimator and we can get you all the necessary information!

Do I have to pay for an estimate?

No, you do not. We are happy to offer free estimates. When will I receive my estimate? You should receive an email with your estimate in 24-48 hours after your appointment. Make sure to check your spam if you don’t see it. In some cases, you will receive a text as well.

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Why Spectrum Painting?

Our Credentials

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People happy with our services

Spectrum Painting is a top notch company. We've used them many times from small projects to large complicated projects. Each and every time we are completely satisfied with the end result. Very professional ! Will definitely use them again and again.
Louisa T. | Aug/30/2016
Spectrum stayed until the job was done and did completely professional work.
Debra A. | Jul/19/2016
Very professional painter and estimator. They both were very articulate in how the project would proceed. The price was very reasonable too. I felt very comfortable leaving for the day. They were able to squeeze the job in on short notice for an open house. The blemishes on the walls were invisible with the perfect paint job. They were clean, neat, talented and punctual. Spectrum Painting will be my painter for life! I loved the box of cookies they brought for me and (dog treats for) the dog!
Kathleen D. | Oct/27/2016
Spectrum Painting was recommended to us by our fence company when we recently installed a picket fence. They did a great job. They arrived punctually, were highly professional and make sure that the job was done properly. I would definitely recommend them and use them again!
Lisa S. | Jun/29/2016
Ruedi kept the home and work area clean. Communicated with family in a respectful manner. Did a beautiful job on our front door!
Mike & Stacey M. | Aug/26/2015
Oldemar and Rolando made everything perfect and would like them both again! You were our first painter and will always be our only.
Nancy M. | Sep/1/2016
Great experience with Spectrum with completing the power washing and sealing of our deck. Robert came to repair one of the deck stairs in the morning and came back in the afternoon to assure that the deck was dried well after rain the night before. Robert and Alejandro then sanded and sealed the deck efficiently with good attention to detail. Spectrum even accommodated us supplying our own no VOC/non-toxic sealer. The deck looks like new and we are very pleased.
Houzz
John Hogan | Jun/14/2019
Entire crew was great, friendly and professional. Cleaned up well after job all completed. The full team from start to finish were terrific and a pleasure to work with. We would hire Spectrum Painting again!
Lyle W. | Jun/30/2016
From Jessica's sales professionalism that providing a detailed estimate, the office using technology to manage payments, track progress and schedule site visit and dealing with crew members Luis, Shawn, Jimmy and Victor that resulted with an excellent customer experience. I've been in the customer services business for over 40 years so I appreciate companies who strive for this type of excellence.
Pete G. | Jul/17/2020   Read review on yelp
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